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Cookie Policy

MaxiPARTS Limited (which includes MaxiPARTS Operations (ABN 76 110 786 215) and Förch Australia Pty Ltd (ABN 20 151 607 555) and their Australian subsidiaries and affiliates) (MaxiPARTS Group, we, our or us) uses cookies across our websites to tailor and improve your online experience.

We understand the importance of being open and transparent with you in the way we use cookies.

Please read this Cookies Policy to understand:

  • what cookies are;
  • how we use them; and
  • your options in relation to the use of cookies.

What are cookies?

Cookies are small files that are downloaded to your computer or mobile device when you access a website, social media sites or app. As you browse, cookies gather and store certain pieces of information about your use of the relevant site or app.

Generally, cookies collect information which relate to your device (and may not identify, or relate, to a particular individual). This device information may include device type, browser type, “click-through” information, IP address and pages you access on our websites and on third party websites.

In some circumstances, we may combine information collected through cookies with information that identifies you (such as if you log into your account, or if you click on a link that we have sent you via email).

Cookies assist in managing customised settings of our websites and delivering content (for example, by recognising your device each time you visit, we can provide you with a better experience by remembering your preferences). Cookies may also be used for essential functioning of a website and contribute to a better user experience.

Types of cookies we use

Below are the main types of cookies we use:

CookieHow we use this cookie
Session CookiesSession cookies are used to track your movements from page to page and store data required so you can complete your purchase (e.g. these cookies remember items in your shopping cart). These cookies are usually erased when you close your web browser.
Persistent CookiesPersistent cookies are stored on your device between browser sessions for a pre-defined amount of time. These cookies allow the site to remember your information or settings across the site (for example, to store your items in the shopping cart, while you continue browsing), and keep you logged in on our website unless you choose to log out (if you log out, your cart will be erased).
These cookies also enable targeted advertising.
Necessary CookiesNecessary cookies are either session or persistent cookies, and are used to perform functions such as storing data and remembering you between pages, for example when you navigate from page to page in a session where you are logged into your account.
Similar to session cookies, these cookies are necessary for a number of functional features on our website.
Analytical CookiesAnalytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Functional CookiesFunctional cookies can be either session or persistent cookies and can be delivered by a first or third party. They remember information such as user names or language settings, and may allow the site to display important alerts. These cookies aren’t considered necessary, and can be blocked by the user, although this may impact how the site functions. In some instances, functional cookies are used by the website to provide customers applying from certain pages special offers.
Tracking and Social CookiesTracking and social cookies are either session or persistent cookies, but are not essential to the function of our website.
These cookies help improve your experience by providing content relevant to you and your interests.

MaxiPARTS Group does not use the following technologies to track your online behaviour:

  • Cross-device tracking: This is where your online activities are connected across your personal devices, such as your smart phone, desktop computer, tablet or wearable device. We do not use cross-device tracking; and
  • Web beacons: A web beacon is a programming code that can be used to display an image on a web page, but can also be used to transfer your unique user identification to a database and associate you with previously acquired information about an individual in a database. This allows a company to track certain websites you visit. We do not use web beacons.

How do we use cookies?

We use a combination of the cookies listed in Part 2 depending on which websites (including parts of websites) you visit and your activity on those websites.

We use cookies for a variety of reasons, including to better understand our users and provide you with a personalised browsing experience, by learning your preferences and tailoring our products, services and advertising to you.

We also use cookies to enable certain functionalities on our websites and to enhance layout and functionality of our website and its content. For example, we may use cookies to:

  • keep track of pages you have accessed on our websites and on third-party websites;
  • track statistics about the usage of our websites;
  • store products/services in the shopping cart while you continue browsing;
  • keep you logged in to avoid you having to repeat logging in; and
  • show you special offers and promotions we think you might be interested in.

What are your choices regarding cookies?

You can choose which sites and devices allow cookies to be used, by changing your web browser preferences. For example, depending on which browser your device uses, you may be able to disable certain third party cookies.

It may be necessary for you to opt out separately from each device and browser that you use to access online content.

If you decide to delete or block certain cookies:

  • certain benefits and offers you may be interested in that are displayed on our websites may not be offered to you;
  • some parts of the websites you intend to visit may not be accessible or may have limited functionality; and
  • you may still receive advertisements (it just may mean that these advertisements are not tailored to your interests).

To change your web browser preferences, please follow the instructions set out below.

Web browser typeInstructions to change preferences
Google ChromeOpen your Chrome browser > at the top right, click the three dots and then Settings > under ‘Privacy and security’, click Cookies and other site data > click See all cookies and site data. Then you can view and choose your settings.
For more instructions visit how to adjust cookie settings on mobile devices.
SafariGo to Safari > Preferences > Privacy. Then you can choose your settings.
For more information, including on mobile visit how to adjust cookie settings on Apple devices.
EdgeEdge: Open the browser > at the top right, click the three dots > Settings > Cookies and site permissions > Manage and delete cookies and site data. Then you can choose your settings.
For more information visit Microsoft Support.
Mozilla FirefoxOpen Firefox > at the top right, click the three lines > select Settings > Privacy & Security> Cookies & Site Data. You can then choose your settings.
For more information visit Mozilla support.

You can also change the settings on websites you receive tailored advertising (such as on Facebook, via your account settings), to control the extent to which you receive tailored advertising facilitated by cookies.

More information

We appreciate that there is lots of information available on what cookies are and how they work, the different types of cookies, and your choices when it comes to changing your browser’s cookies settings.

To better understand cookies (and how to change your cookie preferences), please see the Office of the Australian Information Commissioner’s fact sheet on targeted advertising.

For more general information about how we collect, use, disclose and store personal information (as defined in the Privacy Act 1988 (Cth)), please see our Privacy Policy www.maxipartslimited.com.au/privacy-policy

How can you contact us?

PRIVACY OFFICER / MaxiPARTS Limited

  • Phone: +61 3 9368 7000 – you can contact us 9am to 5pm, Monday to Friday AEST
  • Email: [email protected]
  • Postal address: 22 Efficient Drive, Truganina VIC 3029